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Delivery Charges

We can offer a free standard delivery service on specific ranges if your order reaches the thresholds stated below (Exclusions Apply). Orders under thesholds below will be charged a delivery fee. All delivery charges are calculated at basket and are dependent on the items ordered. Charge is based on delivery to mainland UK excluding Scottish Highlands and Islands where additional charges may apply – this is determined by the courier delivering the goods. For deliveries to these areas, we are happy to provide a free quotation upon request.

Free Delivery Thresholds

  • Brett Martin Ranges - Orders over £1600 (Ex VAT)
  • ARP Ranges - Order over £1200 (Ex VAT)

Free Delivery Exclusions

  • All Lindab Products
  • All Pam Saint-Gobain Products

Delivery Dates and Times

Please see here for latest lead times.
Whilst we will make every effort to deliver your goods within the stated/requested time frame, we cannot guarantee availability from the manufacturer or the manufacturer's delivery schedules, so we would recommend not to start/schedule any work until the goods arrive. Due to logistics of various couriers and suppliers we are unable to give times of deliveries. Deliveries can take place from as early as 07:30 right up to 18:00 depending on the courier/haulier and considering local traffic etc.

Signing For Your Goods

All deliveries should be signed for, and we would politely request that you sign and clearly print your name so that in the unlikely event that there are any discrepancies we will have a person to contact. If a signature cannot be obtained, we will try to leave the goods in a safe location, but we cannot be held responsible for shortages or damages where goods have not been signed for.

Accepting Your Goods

Please thoroughly check you have received all expected items and any shortages/damages must be reported within 48 hours of delivery. Large or palletised goods will be delivered to a hard standing area only. The Customer shall be solely responsible for the unloading of the Goods and the Seller shall not be liable for any damage that occurs during such unloading.

Delivery Vehicle

If goods aren't sent buy our own vehicles, they are sent buy reputable carriers such as Tufnell's, DX, DPD and Parcel Force. Heavier goods may be delivered by larger vehicles and will be off loaded by means of a pump truck; the driver will then deliver by means of the pump truck as close as possible to the property whilst remaining on a hard standing surface.


Multiple Deliveries

Sometimes goods can be delivered in multiple deliveries, this is due to some items coming direct from suppliers or our own yard. If this is the case, multiple charges will be combined at the basket.

Good Advice

Please do not arrange any labour until your materials are on site as we are unable to compensate you in the event of a late delivery.
If you have ANY questions about our products, or want to give us some feedback about your shopping experience with us, please feel free to contact us on 03302 230 275 or email our customer services team

*excluding VAT